Working hours: 09:00-20:00
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Contact Us


We have a small and friendly Customer Services team who are available to help you with your query from 9.00am until 5.00pm, Monday to Friday.

We're on hand to assist with...

  • Interiors advice
  • Detailed product information
  • Delivery questions
  • Exchange and return queries
  • Placing orders

Please kindly note: we are splitting orders to optimize shipping cost. If second parcel will not arrive in 1 week period, please contact us!

Customer Support Email: support@theidea.cc
(we will aim to get back to you within 24 working hours